Triage Specialist

4 days ago


Grand Rapids, Michigan, United States Mel Trotter Ministries Full time
Your Role as a Triage Specialist

At Mel Trotter Ministries, we're seeking a compassionate and skilled Triage Specialist to join our team. As a key member of our intake process, you'll play a vital role in ensuring that shelter guests receive the care and support they need to achieve stability.

Key Responsibilities
  • Conduct thorough triage assessments to identify guests' needs and connect them with relevant resources
  • Build strong relationships with guests, providing empathetic support and guidance throughout their journey
  • Collaborate with the Intake team to ensure accurate documentation and effective resource allocation
  • Develop and maintain knowledge of community resources, services, and programs to provide guests with optimal support
Requirements

To excel in this role, you'll need to possess:

  • Exceptional interpersonal skills, with the ability to build rapport with diverse individuals
  • Strong problem-solving abilities, with a focus on active listening and empathy
  • Detail-oriented and organized, with a commitment to accurate documentation and timely follow-up
  • A passion for serving others, with a heart for making a positive impact in the lives of those in need
What We Offer

As a Triage Specialist at Mel Trotter Ministries, you'll have the opportunity to make a meaningful difference in the lives of our guests. If you're a compassionate and skilled professional looking to join a dynamic team, we encourage you to apply.


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