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Leasing Professional

2 months ago

Harrisonburg Virginia, United States Campus Life & Style Full time
About Campus Life & Style

Campus Life & Style is a leading provider of resident experience and workplace environment solutions. Our mission is to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design.

Job Summary

We are seeking a highly motivated and customer-focused Part Time Leasing Professional to join our team. As a Leasing Professional, you will be responsible for providing exceptional customer service to prospects and residents, ensuring that all resident requests are handled promptly and professionally.

Key Responsibilities
  • Provide first-class customer service to prospects and residents
  • Ensure that all resident requests are handled promptly and professionally
  • Create a professional and friendly office environment
  • Focus on improvement and upkeep of the properties' curb appeal and cleanliness
  • Assist Managers to implement and maintain a thorough annual marketing plan
  • Work closely with Managers to ensure all potential marketing avenues are being fully utilized
  • Preform and record daily follow up with all prospects
  • Identify and communicate ways to overcome obstacles and close the deal
  • Effectively maintain product knowledge of property and competitive properties through consistent market research
  • Work with Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy
  • Clean office, common areas, grounds, and apartments as needed to ensure professional property, office, and model appearance at all times
  • Fill in for other positions whenever necessary and assist with afterhours emergencies
  • Ensure website, listing sites, social media and marketing materials are up to date and portray the property in a positive, professional, and appealing light at all times
  • Monitor these sites on a regular basis to promptly communicate any red flags or areas to improve to Manager
  • Assist Managers to plan, advertise, and manage resident functions and events
  • Coordinate advertising events on campus; create partnerships with school and student programs
  • Actively network with student housing professionals in your market
  • Shop your competitors and develop relationships with other professionals in the field
  • Assist Managers to maintain a positive reputation, and relationship with school and community
  • Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards
  • Outreach - spend necessary time on campus and at local businesses to promote cross advertising and positive relationships
  • Ensure property management software is accurate, up to date at all times
  • Preform lease processing and administration, and other administrative duties as needed
Requirements
  • Two to Three years in a sales or customer service role
  • Excellent written and verbal communication skills
  • Strong organization and analytical skills
  • Intermediate to advanced skills in Microsoft Office Suite and Entrata software
  • Exceptional customer service skills
  • Ability to market and sell the community
  • Excellent time management and ability to prioritize work
What We Offer

Campus Life & Style is proud to offer a competitive pay rate of $12.00 per hour. We are an Equal Opportunity Employer and welcome applications from diverse candidates.