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Patient Services Coordinator

2 months ago


Westfield, New Jersey, United States PT Solutions Physical Therapy Full time
Job Overview & Responsibilities:

At PT Solutions Physical Therapy, we are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team. As a Patient Services Coordinator, you will play a critical role in supporting our clinicians in providing exceptional patient care.

Key Responsibilities:
  • Insurance Verification and Benefits Management: Verify patient insurance coverage and benefits to ensure accurate billing and reimbursement.
  • Prior Authorization and Authorization Management: Obtain prior authorization and manage authorization for patient treatments and services.
  • Payment Reconciliation and Collections: Reconcile patient payments and units billed, and collect over-the-counter payments and charges.
  • Relationship Building and Communication: Build and maintain relationships with patients, providers, clinicians, and internal operational departments to ensure seamless communication and coordination.
What You Will Get:
  • Competitive Compensation: Earn a competitive hourly rate with opportunities for performance-based incentives.
  • Professional Development: Participate in strategic internal platforms for professional growth and development.
  • Career Progression Opportunities: Potential for career advancement within a nation-wide company.
  • Benefits Package: Enjoy a comprehensive benefits package, including fitness incentives, insurance benefits, employee assistance program, paid time off, and extended illness bank.
Qualifications and Pay Range:
  • Education: High School or GED diploma required; submission of diploma for highest level of education obtained required.
  • Experience: 1-2 years of customer service experience, with experience in healthcare preferred.
Schedule and Wage:
  • Part-Time Schedule: Monday through Friday, 3pm-8pm.
  • Hourly Wage: $16.00-$21.00 per hour.