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Senior Venue Manager

2 months ago

Tacoma, Washington, United States ASM Global Full time

Job Summary

ASM Global is seeking a highly skilled and experienced Senior Venue Manager to oversee the management and operation of The Tacoma City Theaters, comprising the Pantages Theater, Rialto Theater, and Theatre on the Square. The ideal candidate will possess a strong background in venue management, event booking, and contract negotiation, with excellent communication and interpersonal skills.

Key Responsibilities

  • Maintain active contact with the Client/Contract Administrator and ensure compliance with all provisions of the services contract.
  • Aggressively promote the use of the facility to maximize its utilization.
  • Negotiate lease agreements and contracts with event organizers, hosts, managers, and agents.
  • Establish and maintain effective working relationships with the Client/Contract Administrator, boards, tenants, government departments, and agencies.
  • Manage and maintain business relationships with 8 Regional Arts Organizations.
  • Assure the coordination, implementation, and administration of specific plans and programs prescribed by corporate directives.
  • Develop and implement facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
  • Prepare and maintain required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.
  • Plan, organize, coordinate, and direct all activities and personnel engaged in maintaining and operating the facility.
  • Assist and coordinate with the development of the annual operating plan, activity schedules, projections for attendance and/or revenue.
  • Conduct marketing, finance, sales, and operations department, and weekly staff meetings.
  • Direct the development and administer the execution of operating and marketing financial plans and documents.
  • Provide for control of day-to-day operations; assure the coordination of plans, programs, and events.
  • Provide final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility.
  • Provide or coordinate for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals.
  • Oversee and advise Human Resources on any necessary revisions/modifications to the staffing plans.
  • Evaluate facility practices and recommend improvements to better reflect the needs of the Client and the facility.
  • Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff.

Requirements

  • Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related field.
  • Minimum of 5-7 years' experience in a senior management function of a Theatre, Amphitheatre, Arena, or Convention Center, or equivalent combination of education and experience.
  • Experience in event booking, contract negotiation, business law, purchasing procedures, and supervising personnel.
  • Experience in labor relations and union contracts.
  • Excellent communication and interpersonal skills and organizational ability.
  • Ability to work with and maintain highly confidential information.
  • Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
  • Demonstrated knowledge of the principles and practices used in the successful management of entertainment facilities of a similar description.
  • Ability to anticipate problems and implement immediate corrective action.
  • Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry.
  • Considerable knowledge of event solicitation and presentation, public relations, advertising, media relations, and event planning.
  • Considerable knowledge of safety regulations and other federal, state, or local laws and regulations.
  • Strong orientation towards hospitality/customer service for the meeting, convention, and entertainment industry.
  • Basic knowledge of facility operating standards, building maintenance, facility operating systems, custodial, personnel, and office management.
  • Effective supervisory and leadership skills.