Inside Sales Hub Director

3 weeks ago


Chicago, Illinois, United States Zebra Technologies Full time

At Zebra Technologies, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.

Being part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

Zebra is seeking a dynamic and driven Inside Sales leader to spearhead the growth and development of our Inside Sales Hub located in Chicago, IL. We are looking for an innovative and strategic leader with a wealth of experience in Inside Sales. This position involves managing the daily operations of the Chicago Inside Sales Hub, ensuring that sales teams are well-supported and prepared to achieve their goals.

The ideal candidate will possess strong operational expertise and a proven history of enhancing processes. The Hub Director will work closely with various departments, including Marketing, IT, HR, product teams, finance, and the Inside Sales Center of Excellence, to ensure alignment and support for the inside sales organization.

The Inside Sales Hub Director will collaborate with teams across sales enablement, sales operations, and marketing to implement the inside sales strategies and playbooks. They will be responsible for leading cross-functional teams, establishing new hubs, and ensuring the successful execution of the inside sales playbooks.

The Sales Director is a key leadership position responsible for overseeing and driving the sales strategy within the organization. This role involves direct management of Sales Managers and Senior Sales Managers, ensuring the attainment of sales targets and operational objectives. The Sales Director is recognized as an excellent coach, fostering a high-performance sales culture while aligning with Zebra's management policies and practices. With a deep understanding of the product portfolio and competitive landscape, the Sales Director plays a pivotal role in developing and executing impactful sales plans and strategies that drive business growth.

This is a full-time position that requires on-site work at our Chicago office.

Responsibilities:
  1. Sales Strategy and Execution:
    • Support the execution of the Hub: Ensure consistency and alignment with Zebra's goals and objectives and playbooks across hubs.
    • Maintain and build additional playbooks: Collaborate with the Inside Sales COE Leader to develop and refine inside sales best practices and playbooks.
    • Develop and execute strategic sales plans to achieve company objectives and revenue targets.
    • Plan, implement, and manage Zebra's sales strategy while adapting to market trends and competitive landscapes.
    • Integrate persona-based prospecting to tailor sales approaches that resonate with different customer profiles.
  2. Team Leadership and Development:
    • Lead, mentor, and inspire a high-performing sales team, including Sales Managers and Senior Sales Managers, to achieve individual and collective sales goals.
    • Assess team performance and potential leaders and foster development through established programs, mentoring, and individualized growth areas.
    • Expertise in change management, effectively leading and guiding the sales team through transformations affecting the business.
  3. Client Relationship Management:
    • Lead team with a customer-first approach by identifying desired outcomes and value drivers, presenting tailored solutions, co-developing success plans, and ensuring ongoing alignment on KPI goals and progress.
    • Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
  4. Performance Management:
    • Meet or exceed annual sales targets and ensure alignment with regional/territory goals.
    • Responsible for harnessing the power of Salesforce CRM to enhance sales processes and drive revenue growth.
    • Monitor performance against accurate sales forecast and implement adjustments as needed.
  5. Market Analysis and Adaptation:
    • Stay informed about industry trends, customer needs, and competitor activities, utilizing insights to adapt sales strategies and maintain a competitive edge.
  6. Cross-Functional Collaboration:
    • Work closely with impact teams, including product development, sales engineering, customer success, marketing, finance, and sales operations teams.
Qualifications:
  • Bachelor's degree or equivalent experience.
  • 10+ years applicable work experience with strong Inside Sales leadership background.
  • Must work onsite at our Chicago office 5 days a week (full time).
Salary Range:

$120,000 - $180,000 per year



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