Customer Service Representative

1 week ago

Pittsburgh, Pennsylvania, United States PITT OHIO Full time
Customer Service Specialist Job Description

PITT OHIO, a leading transportation solutions provider, is seeking a Customer Service Specialist to join our team at our Corporate Headquarters in Pittsburgh, Pennsylvania.

Job Summary:

We are looking for a highly motivated and customer-focused individual to provide exceptional service to our customers. As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet their needs.

Key Responsibilities:

  • Provide general LTL and volume quoting
  • Coordinate and quote Fast Track / Time Definite shipments
  • Schedule pick-ups
  • Trace shipments and provide freight charges
  • Process re-billings from sales reps, 3rd parties and customers
  • Process fax and Internet requests from internal and external customers
  • Handle Managed Accounts and special requests from Managed Accounts
  • Effectively and efficiently resolve customer issues and respond to customer questions regarding shipments; develop and maintain positive relationships with customers
  • Able to react to change productively and handle other essential tasks as assigned

Requirements:

  • Typing 40 wpm preferred
  • Must be able to multi-task
  • Knowledge of Microsoft Office Environment, particularly Excel, Word, and Outlook
  • Command of English language to communicate effectively with internal and external customers
  • High School Graduate or GED
  • Proficient in general math
  • Previous customer service experience and or call center experience preferred
  • Must be adaptable and able to understand varying customer needs

Working Conditions/Physical Requirements:

Sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are only required occasionally. Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading. Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions. Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers. Talking and hearing required to communication with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others.

PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

  • Customer Service Representative

    13 hours ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide timely and effective...

  • Customer Service Representative

    4 days ago

    Pittsburgh, Pennsylvania, United States Petroleum Service Corporation, An SGS Company Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Petroleum Service Corporation, An SGS Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer...

  • Customer Service Representative

    5 days ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling accounts receivable, and performing basic accounting and data entry tasks.ResponsibilitiesProvide top-notch customer service...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States NorthStar Chevrolet West Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at North Star Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Answer dealership...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States NorthStar Chevrolet West Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at North Star Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Answer dealership...

  • Customer Service Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Trinity Health Full time

    Customer Service RepresentativeAt Trinity Health, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our patients receive exceptional care and support.Key Responsibilities:Assist patients in resolving billing issues, including setting up payment plans...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States IONOS Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at IONOS Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical and billing issues, and promoting our products and services.Key Responsibilities:Resolve...

  • Customer Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Performance Food Group Full time

    Customer Service RepresentativeAt Performance Food Group, we're seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you'll play a vital role in ensuring the smooth delivery of our products to customers.Key Responsibilities:Manage inventory levels and ensure accurate product counts to meet customer...

  • Customer Service Representative

    3 days ago

    Pittsburgh, Pennsylvania, United States Taco Bell Full time

    Customer Service RepresentativeWe are seeking a friendly and helpful Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our restaurant, providing exceptional service to our guests and ensuring their satisfaction.Key Responsibilities:Greet and engage guests in a positive and friendly...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.Key Responsibilities:Assist customers with U-Haul products...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States LAZ Parking Mid Atlantic, LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at LAZ Parking Mid Atlantic, LLC.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients and customers, ensuring a positive...

  • Customer Service Representative

    13 hours ago

    Pittsburgh, Pennsylvania, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Trinity Health Full time

    Customer Service RepresentativeAt Trinity Health, we're committed to delivering exceptional patient care. As a Customer Service Representative, you'll play a vital role in ensuring our patients receive the support they need.Key Responsibilities:Assist patients in resolving billing issues, including setting up payment plans and responding to complaints and...

  • Customer Service Representative

    11 hours ago

    Pittsburgh, Pennsylvania, United States WESCO International Full time

    Job Title: Customer Service RepresentativeAt Wesco International, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States WESCO International Full time

    Job Title: Customer Service RepresentativeAt Wesco International, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Welcome and engage with customers in a friendly and professional manner.Provide...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States PeopleScout Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our Patient Registration department, you will play a vital role in ensuring a seamless and efficient experience for our patients.Key ResponsibilitiesCollect and verify patient and insurance information in a fast-paced...

  • Customer Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Chick-fil-A Pleasant Hills Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chick-fil-A Pleasant Hills. As the face of our restaurant, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and welcoming environment.Key...

  • Customer Service Representative

    7 days ago

    Pittsburgh, Pennsylvania, United States Help At Home Full time

    Help at Home is Hiring a Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Help at Home. As a Customer Service Representative, you will play a vital role in ensuring the delivery of high-quality care services to our clients. Your primary responsibility will be to coordinate...