Heating and Air Conditioning Call Center Specialist

5 days ago


Royersford, Pennsylvania, United States Quality Degree Heating and Air Conditioning Full time
Residential HVAC Services Job Description
We're seeking a skilled Call Center Representative to join our dynamic team at Quality Degree Heating and Air Conditioning. This role offers an estimated $45,000 - $55,000 per year salary and comprehensive benefits package.

About the Job:
In this role, you'll handle inbound and outbound customer calls in a professional and courteous manner. You'll provide accurate information, resolve customer inquiries and issues efficiently, and maintain detailed records of customer interactions. A strong background in customer service, electrical, plumbing, or HVAC is essential.

Requirements:
We're looking for someone with a minimum of one (1) year of proven experience as a CSR in electrical, plumbing or HVAC. You should be proficient in basic computer skills, including Microsoft Word, Excel, and Outlook. Experience using ServiceTitan is highly desirable but not required.

Your Benefits:
Enjoy a range of benefits, including comprehensive medical coverage, paid time off, and access to cutting-edge tools and technologies. As a member of our team, you'll receive training and development opportunities to support your career growth and success.

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