Customer Service Ambassador

3 weeks ago


Cary, Illinois, United States TAJ Technologies Inc Full time

Job Summary

We are seeking an experienced CUSTOMER SERVICE AMBASSADOR to join our team at TAJ Technologies Inc. This is a critical role that requires a unique blend of customer service, sales, and communication skills.

About the Role

The Customer Service Ambassador will be responsible for providing exceptional customer service to internal and external customers. This includes responding to customer inquiries, resolving complaints, and proactively informing customers about company initiatives.

Key Responsibilities

  • Provide customer service relating to sales, sales promotions, installations, and communications
  • Maintain good customer relations and resolve customer claims and complaints fairly and effectively
  • Develop organization-wide initiatives to inform and educate customers
  • Develop improvement plans in response to customer surveys

Requirements

To be successful as a Customer Service Ambassador, you should have:

  • A minimum of 2 years experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure and meet deadlines
  • A basic understanding of work routines and procedures in own discipline

Compensation

The salary for this position is estimated to be around $50,000 - $60,000 per year, depending on experience and location.

Benefits

T AJ Technologies Inc offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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