Loan Servicing Quality Control Manager

5 days ago


Oklahoma City, Oklahoma, United States ISN Full time
Job Title: Loan Servicing Quality Control Manager

ISN Corporation is seeking a highly skilled and experienced Loan Servicing Quality Control Manager to join our team. As a key member of our quality control team, you will be responsible for ensuring the accuracy and quality of our mortgage loan servicing operations.

Key Responsibilities:
  • Develop and implement quality control processes and procedures to ensure compliance with regulatory requirements and company standards.
  • Conduct regular audits and reviews of mortgage loan servicing operations to identify areas for improvement and implement corrective actions.
  • Collaborate with cross-functional teams, including operations, risk management, and compliance, to ensure effective quality control and risk management.
  • Develop and maintain metrics and reports to measure the effectiveness of quality control processes and identify areas for improvement.
  • Provide training and guidance to staff on quality control procedures and best practices.
Requirements:
  • Minimum 5 years of experience in mortgage servicing quality control or a related field.
  • Proven track record of improving quality control processes and reducing risk.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Strong knowledge of regulatory requirements and industry standards related to mortgage servicing.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

ISN Corporation is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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