Quality Assurance Manager
1 week ago
At Sigma, we are seeking a highly skilled Quality Assurance Manager to lead our quality control program and ensure continuous production/service consistent with established standards. The ideal candidate will have a strong background in quality systems, food safety programs, and regulatory compliance.
Key Responsibilities
- Develop and implement quality standards, methods, and instructions to ensure quality and reliability.
- Manage and execute quality control objectives, coordinating with production procedures to minimize costs.
- Provide technical assistance and expertise to troubleshoot product formulations and maintain product quality and food safety.
- Implement and manage effective methods to measure quality and recommend process improvements.
- Recruit, hire, train, and evaluate staff, as well as recommend promotions, transfers, and disciplinary action.
- Investigate customer complaints and make appropriate adjustments.
- HS Diploma, GED, or equivalent
- Three years' supervisory experience
- Five years' Food Safety & Quality Assurance experience
- Comprehensive understanding of quality systems, food safety programs, and regulatory compliance
- Excellent verbal and written communication skills
- Ability to work efficiently and accurately under pressure, meet deadlines, and work well independently and within a team environment
- Bachelor's degree in a related field
- Experience with food manufacturing
- Bilingual
The Quality Assurance Manager will work in a fast-paced environment with occasional overtime, weekends, and holidays. The employee will be required to stand, walk, and reach above the head, and may be exposed to moving mechanical parts, toxic or caustic chemicals, and fumes or airborne particles.
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