Genius Support Specialist

2 days ago


Miami, United States Apple Full time

**Job Overview**

About the Role

We are looking for an experienced Genius Support Specialist to join our team at Apple. As a Genius, you will be responsible for providing technical support to customers, resolving issues and answering questions in a professional and courteous manner.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or in-person
  • Diagnose and resolve product issues
  • Offer expert advice and guidance to customers
Requirements

To be successful in this role, you will need:

  • Excellent technical knowledge and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
Salary and Benefits

We offer a competitive salary of $60,000 - $70,000 per year, depending on experience, as well as a range of benefits including health insurance, retirement savings plan, and paid time off.



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