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Airport Agent

2 months ago

Madison Wisconsin, United States Envoy Air Inc. Full time
About the Role

We are seeking a highly motivated and detail-oriented Airport Agent to join our team at Envoy Air Inc. As a key member of our ground handling team, you will play a critical role in ensuring the safe and efficient movement of aircraft and passengers.

Key Responsibilities
  • Guide and direct incoming and outgoing aircraft on the taxiway to ensure safe and on-time departures.
  • Load, unload, sort, and transfer passenger baggage, cargo, and company materials, with a focus on safety and efficiency.
  • Operate ground equipment such as tugs, belt loaders, and bag carts to support aircraft operations.
  • Collaborate with internal teams to ensure a smooth and safe passenger experience.
  • Provide exceptional customer service to passengers, responding to their needs and resolving issues in a timely and friendly manner.
Requirements
  • Minimum age: 18
  • High school diploma or equivalent
  • Valid, unexpired, and unsuspended state driver's license
  • Ability to work rotating shifts, including days, overnights, weekends, and holidays
  • Flexibility to work additional hours with short notice when operationally necessary
  • Ability to lift, carry, and turn with bags and other items weighing up to 75 lbs.
  • Ability to work in variable weather conditions
  • Excellent communication and interpersonal skills
  • Ability to read, write, and speak English fluently
About Envoy Air Inc.

Envoy Air Inc. is a leading regional airline and ground handling service provider, operating under the American Eagle brand. We are committed to providing exceptional service to our customers and employees, and we are seeking talented individuals to join our team.