Configuration Management Network Technician

4 weeks ago


Colorado Springs, Colorado, United States Information Management Group Full time
Tier 2 Configuration Management Network Technician

Information Management Group, Inc. is seeking a highly skilled Tier 2 Configuration Management Network Technician to join our team. As a key member of our engineering organization, you will be responsible for supporting the installation and maintenance of client LAN/WAN devices, creating and maintaining up-to-date records of system components, and illustrating physical locations and links between each item.

Key Responsibilities:

  • Support the installation and maintenance of client LAN/WAN devices
  • Create and maintain up-to-date records of system components
  • Illustrate physical locations and links between each item
  • Respond to and resolve incident tickets
  • Establish and maintain consistency of system or product performance, functions, and physical attributes with its requirements, design, and operational information
  • Draft and implement standard network change requests
  • Coordinate with external Configuration Management stakeholders across the ecosystem
  • Coordinate network operations, maintenance, repairs, or upgrades

Requirements:

  • TS/SCI CI Poly clearance
  • 10 years of experience in a combination of work history and education
  • Knowledge of CISCO/Juniper RMA process
  • Layer 1 and Layer 2 network experience
  • Familiarity with Visio, ServiceNow, and Confluence
  • Knowledge of Cisco IOS and Juniper JUNOS OS

About Us:

Information Management Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination.



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