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Automotive Service Manager

1 week ago

Cedar City, Utah, United States Walmart Full time

Job Description

At Walmart, we are seeking a highly skilled and motivated Automotive Service Manager to lead our Auto Care Center team. As a key member of our sales and service team, you will be responsible for driving sales and financial performance in the Auto Care Center and service area.

Key Responsibilities:

  • Receiving and stocking merchandise; ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels;
  • Budgeting and forecasting sales; assessing economic trends and community needs; and ensuring that sales and profit goals are achieved and implementing plans to correct any deficiencies;
  • Providing customer service and assistance by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; promoting products and services, while maintaining a safe shopping environment;
  • Maintaining the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise; securing fragile and high-shrink merchandise; maintaining equipment in accordance with company guidelines;
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning;
  • Supervising and training associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.

Requirements:

  • 2 years experience in automotive service or service industry field;
  • 1 year of supervisory experience;
  • Valid driver's license;
  • ASE Certification - Certification (preferred).