Retail Operations Manager
7 days ago
At LOFT, we're dedicated to creating a workplace where women can thrive. As a Retail Operations Manager, you'll play a crucial role in driving sales and customer satisfaction.
About the RoleWe're seeking an experienced retail professional with a passion for leadership and customer service. In this role, you'll be responsible for:
- Leading by example on the sales floor and modeling our brand's behaviors to engage and assist customers
- Inspiring, educating, and coaching associates to leverage our brand's behaviors to create genuine customer connections
- Using tools and reporting to drive operational excellence and financial discipline
To succeed in this role, you'll need:
- 1+ year of retail management experience (preferred)
- A strong understanding of retail operations and customer service principles
- The ability to lead and motivate a team to achieve sales goals
In return for your hard work and dedication, we offer:
- A competitive salary: $65,000 - $85,000 per year, depending on experience
- MERchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
- Support for your individual development and opportunity for growth within our family of brands
- A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
- Medical, dental, vision insurance, and 401(k)*
- Time off – paid time off and holidays*
We are an equal employment opportunity employer and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
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