Part-time Desktop Support Specialist in Tucson, AZ

2 weeks ago


Tucson, Arizona, United States Virtual Service Operations Full time
Job Title: Part-time Desktop Support in Tucson, AZ

We are seeking a highly motivated and career-driven individual to join our team as a Part-time Desktop Support in Tucson, AZ. As a key member of our Virtual Service Operations team, you will be responsible for providing exceptional support to our clients, ensuring seamless workstation operations, and delivering top-notch customer satisfaction.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC - PC install, moves, adds, and changes
  • Load images
  • Recover assets
  • Tag assets
  • Provide printer support
  • Support Client Center (Tech Bar)
  • Update IT Service Management
  • Perform other client support duties as needed
Requirements:
  • Previous experience in desktop support is desired, with training provided for entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
What We Offer:

As a member of our team, you will enjoy a dynamic and virtue-centered work environment, with opportunities for continuous growth and development. We offer a competitive hourly rate of $17.00-$25.00, depending on experience.

At Virtual Service Operations, we value our employees and provide a wide range of benefits, including health, retirement, and professional development opportunities. If you are a motivated and career-driven individual looking for a challenging and rewarding role, we encourage you to apply.



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