Coatroom Attendant
3 weeks ago
We are seeking a detail-oriented and customer-focused Coatroom Attendant to join our team at The Dalcy. As a key member of our staff, you will be responsible for ensuring the smooth operation of our coatroom, providing exceptional service to our guests, and maintaining a clean and organized environment.
Key Responsibilities:
- Securely check, hold, and return guests' coats and baggage
- Anticipate and meet the needs of our guests, providing a warm and welcoming experience
- Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy
- Check and maintain restrooms, ensuring a clean and hygienic environment
- Use proper phone and voicemail etiquette and guidelines
- Proficiency in the use and operation of all necessary tools and equipment, including the telephone, paging, and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook
- Work collaboratively with other team members to achieve a positive and productive work environment
Requirements:
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively under pressure
About The Dalcy:
The Dalcy is a private event space located in the historic Fulton Market District. We offer a unique and intimate setting for cocktail receptions, weddings, social and business gatherings, and corporate events. Our menu features a well-curated cocktail and wine program and chef-driven modern American fare.
Why Work at The Dalcy?
We are a dynamic and growing company that values our employees and provides opportunities for growth and development. We offer a competitive salary and benefits package, as well as a fun and supportive work environment.
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