Computer Systems Analyst
2 days ago
Coforge is seeking a skilled Computer Systems Analyst to join our team. As a Computer Systems Analyst, you will be responsible for providing technical support to our clients and ensuring that their computer systems are running smoothly.
Key Responsibilities:
- Provide Level 1 and 2 support to clients.
- Identify issues and escalate them when necessary.
- Resolve end-user incidents and process requests upon first contact via phone, email, and chat.
- Escalate user issues to appropriate resources when necessary.
- Perform software, hardware, and basic network troubleshooting.
Requirements:
- 2-4 years of experience in IT support.
- Excellent communication and problem-solving skills.
- Familiarity with software, hardware, and basic network troubleshooting.
Salary Range: $50,000 - $70,000 per year.
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