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Banking Services Specialist

2 months ago

Albuquerque, New Mexico, United States BOK Financial Full time
Job Description

BOK Financial is seeking a highly skilled and motivated Financial Services Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional client service and building strong relationships with our customers.

Key Responsibilities:
  • Client Service: Provide top-notch service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Relationship Building: Develop and maintain strong relationships with our clients, understanding their financial needs and providing personalized solutions.
  • Product Knowledge: Stay up-to-date on our banking products and services, recommending the best options to meet our clients' needs.
  • Communication: Effectively communicate with clients, both in-person and over the phone, to ensure their needs are met and exceeded.
  • Problem-Solving: Utilize strong problem-solving skills to resolve client issues and concerns in a timely and professional manner.
Requirements:
  • Education: High school diploma or equivalent required; college degree preferred.
  • Experience: Minimum 1+ years of sales or customer service experience; banking experience a plus.
  • Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; strong problem-solving skills.
What We Offer:
  • Competitive Salary: We offer a competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.