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Hotel Night Auditor
2 months ago
We are seeking a skilled Night Auditor to join our team at Residence Inn Chatsworth. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel's front desk during evening hours.
Key Responsibilities:- Welcome guests in a friendly and professional manner, registering them and issuing room keys as needed.
- Process all payments accurately and efficiently, adhering to established hotel policies and procedures.
- Provide exceptional customer service to guests and visitors, responding to their inquiries and resolving any issues that may arise.
- Run end-of-day reports and perform other administrative tasks as required.
- Upsell rooms to maximize hotel revenue and ensure a positive guest experience.
- 1-2 years of customer service experience.
- Ability to stand for 8 hours.
- Basic knowledge of computers and software, including hotel management systems.
- Excellent benefits package, including medical, dental, life insurance, and 401k with company match.
- Travel discount program.
- Opportunity for growth and advancement within the company.
