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Customer Service Representative

2 months ago

Stockton, California, United States Travis Perkins plc Full time

About Travis Perkins plc

Travis Perkins plc is a leading building materials supplier in the UK, providing a wide range of products and services to the construction industry.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and supporting our sales efforts.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences, and providing personalized solutions.
  • Support our sales team in achieving sales targets, providing product information, and assisting with customer transactions.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to improve product knowledge and sales skills.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong product knowledge and sales skills.
  • Ability to build strong relationships with customers and colleagues.
  • Basic computer skills and familiarity with sales software.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to work with a leading building materials supplier in the UK.

Language Code

en-US