Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Process customer orders and track product availability in a timely manner
- Handle customer inquiries and resolve issues in a professional and courteous manner
- Verify invoices and accounts accurately and in a timely manner
- Develop and maintain customer relationships in a professional and respectful manner
- Generate customer reports as requested
- Coordinate with warehouse team to ensure product availability and schedule
- Partner with Operations to research inventory discrepancies and misplacements
- High School diploma or equivalent required
- Excellent verbal and written communication skills
- Excellent organizational skills, including ability to multi-task and prioritize workload
- Proficient computer skills, including Microsoft Office Suite
- Ability to lift up to 20 lbs.
At Lineage Logistics, we are committed to providing safe, stable, and reliable work environments for our team members. We offer competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days. We are an Equal Employment Opportunity Employer and are committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation.
We are a leading temperature-controlled logistics company, driven by our core values of safety, integrity, and customer satisfaction. We are passionate about transforming the food supply chain to eliminate waste and help feed the world.
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