Server
4 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused Server to join our team at La Paloma Country Club. As a Server, you will be responsible for providing exceptional service to our members and guests, ensuring a memorable dining experience through personalized and genuine interactions.
Key Responsibilities:
- Prepare restaurant tables with special attention to sanitation and order.
- Assist with setting tables and rearranging tables to accommodate larger parties.
- Provide immediate attention to all guests upon seating.
- Describe specials of the day to the guests and answer questions regarding any menu item.
- Present menus and assist guests in selecting food and beverage items.
- Deliver food to guests promptly after preparation.
- Confirm orders with the chefs and bartenders whenever a clarification is requested.
- Ensure guest satisfaction by anticipating needs, replenishing items as needed, and maintaining a clean and clutter-free table.
- Participate in pre-shift meetings and taste tests.
- Maintain organized workstation and side work duties.
- Accountable for checks and cash transactions, utilizing the Point of Sale System properly and striving for 100% accuracy in all charges and transactions.
- Follow established training and systems for taking, placing, and delivering orders.
- Follow established standards for greeting, cocktail service, food delivery, and general service techniques.
Minimum Qualifications:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
- 2+ years' Server experience preferred.
- Proven exemplary customer service skills.
- 2+ years' experience with a restaurant POS software platform.
- Ability to read and speak English may be required in order to perform the duties of the job.
- Meets state age requirements for handling alcoholic beverages.
- Working knowledge of POS system.
- Attention to cleanliness and safety.
- Must have legible handwriting.
- Patience and customer-oriented approach.
- Excellent people skills with a friendly attitude.
- Responsible and trustworthy.
Physical Demands:
Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls, or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.
Certificates/Licenses:
ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.
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