Server Representative

3 days ago

Tucson, Arizona, United States Corbett's Full time

Job Title: Server

Job Summary:

Corbett's is a unique and vibrant dining destination that combines a beautiful restaurant with an exciting beer garden. We are seeking a skilled Server to join our team and provide exceptional dining experiences for our guests.

Key Responsibilities:

  • Welcome guests with a warm and friendly demeanor.
  • Assist in seating guests and providing them with menus.
  • Get them settled with waters, drinks, bread, etc.
  • Communicate any specials or promotions.
  • Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
  • Take accurate food and beverage orders from guests and enter them into the POS system.
  • Make recommendations based on guests' preferences and dietary restrictions.
  • Answer any questions regarding the menu, including allergies or special requests.
  • Coordinate with the kitchen staff to ensure all of the table's orders are prepared and delivered on time and together.
  • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.
  • Check on guests during their meals to ensure satisfaction and address requests/concerns.
  • Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
  • Provide attentive and personalized service, anticipating guests' needs.
  • Handle guest complaints or concerns professionally and bring issues to management when necessary.
  • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
  • Present bills to guests and handle payment transactions accurately and quickly.
  • Communicate effectively with team members to facilitate a positive working environment.
  • Assist colleagues during busy periods or when needed.
  • Participate in pre-shift meetings and training sessions as required.

Requirements:

  • Previous experience in a restaurant or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Positive attitude, enjoyment of hospitality industry.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Strong multitasking and time management abilities.
  • Attention to detail, ensuring accurate order-taking and payment processing.
  • Knowledge of food and beverage menus, including dietary restrictions and allergies.
  • Basic math skills for handling payments and calculating tips.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Physical stamina to stand, walk, and carry trays for extended periods.

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