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Customer Service Associate

2 months ago

Covington, Louisiana, United States Goldfish Swim School Full time
Embark on a Rewarding Career Journey

At Goldfish Swim School, we are dedicated not only to fostering confident swimmers but also to nurturing the professional growth of our team members. We recognize that the commitment and effort of our staff cultivate skills that are invaluable throughout their careers. Our focus is on developing both personal and professional competencies that equip our team for future success.

Benefits and Advantages:
  • Comprehensive on-the-job training
  • Flexible work hours
  • Culture-focused organization
  • Employee appreciation initiatives
Key Responsibilities:
  • Deliver exceptional customer service to our clients
  • Assist with scheduling classes and managing billing inquiries
  • Engage in sales activities to promote new memberships
Qualifications and Skills Required:
  • Experience working with children
  • Strong communication and organizational abilities
  • High energy and enthusiasm
  • Robust work ethic
  • Must successfully complete background checks prior to training
About Goldfish Swim School:

Since 2006, Goldfish Swim School has been a leader in the swim instruction industry. We are expanding our team and seeking individuals who are passionate, possess a positive attitude, and enjoy engaging with children. We offer paid training, flexible scheduling, a fulfilling work environment, and a unique culture that will bring a smile to your face.

Commitment to Safety:

The safety of our swimmers, parents, and staff is our top priority. Goldfish Swim School adheres to all CDC and WHO safety guidelines, along with local regulations. Additionally, we implement several safety measures, including:
  • Dedicated cleaning staff during each shift to sanitize high-touch areas
  • Regular disinfection of our pools with chlorine to ensure a safe swimming environment
    • The CDC confirms that proper maintenance and disinfection with chlorine effectively neutralizes viruses
  • An advanced ventilation system that continuously circulates fresh air, reducing airborne virus transmission
    • Experts indicate that indoor pools are significantly better at minimizing virus spread compared to most indoor settings
If you or someone you know is interested in contributing to a meaningful cause, we encourage you to explore this opportunity.

Goldfish Swim School is a swim facility designed for children aged 4 months to 12 years. Our proven curriculum focuses on building confidence and instilling a love for swimming while teaching essential water safety skills.

Note: This job posting is not exhaustive and may be subject to modifications. Employees may be required to perform additional duties as assigned. Goldfish Swim School is an Equal Opportunity Employer.

Compensation: $12.00 per hour

Creating Impactful Experiences

From the moment you enter, the vibrant atmosphere, tropical decor, and joyful children create a unique environment. It's more than just a workplace; it's a place where lives are positively impacted through the art of swimming.

At Goldfish, you are more than an employee; you are part of a larger mission. You are making a difference in the lives of children in your community, while also gaining invaluable experiences that will shape your future through mentorship and leadership.

Core Values that Drive Us

Our core values are fundamental to our operations and guide every decision we make. These principles are not merely statements; they are actively integrated into our daily activities, allowing us to make a significant impact in our community and the lives of our members and team.

We strive to provide a GOLDEN Experience by focusing on every detail.

We are committed to delivering WOW Customer Service in all interactions.

We uphold integrity, compassion, and trust in our actions.

We aim to exceed expectations to achieve Extraordinary Results.

We celebrate achievements and milestones, recognizing the importance of every success.