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Real Estate Operations Manager
2 months ago
Experience Level
Experienced
Location
Palmetto Preserve - Palmetto, GA
Employment Type
Full Time
Educational Background
A.D. or relevant experience
Travel Requirements
Minimal
Work Schedule
Day Shift
Job Category
Management
Position Summary
The Real Estate Operations Manager is tasked with overseeing the effective management and success of a Low Income Housing Tax Credit (LIHTC) property. This role is pivotal in ensuring property occupancy through strategic advertising and filling of vacancies, negotiating and enforcing lease agreements, and maintaining the safety and integrity of the premises. The Operations Manager will execute the following responsibilities either directly or through team members.
Key Responsibilities
To excel in this position, the individual must competently perform each key responsibility. Reasonable accommodations may be provided to enable qualified individuals with disabilities to fulfill essential functions.
Core Responsibilities
- Achieves financial goals by managing rent collections, bill payments, budget forecasting, scheduling expenditures, analyzing variances, and initiating corrective measures.
- Determines rental pricing by conducting market surveys, calculating overhead costs, and setting profit objectives.
- Attracts tenants by promoting available units, leveraging referrals from current residents, highlighting location benefits and services, and conducting property tours.
- Facilitates resident agreements by negotiating lease terms and collecting security deposits.
- Ensures property upkeep by addressing resident complaints, enforcing occupancy regulations, inspecting vacant units, coordinating repairs, planning renovations, and engaging landscaping and snow removal services.
- Maintains building systems by hiring maintenance contractors and overseeing repair work.
- Secures the property by engaging security services, installing and maintaining security devices, and establishing precautionary policies and procedures; responds to emergencies as directed.
- Implements occupancy policies and procedures effectively.
- Enforces company policies and procedures for compliance documentation related to new leases and recertification of current residents.
- Generates reports by collecting, analyzing, and summarizing data and trends.
- Enhances job knowledge by participating in educational opportunities, reading industry publications, maintaining professional networks, and engaging in professional organizations.
- Manages lease administration by preparing lease agreements, conducting file audits, and ensuring lease files are organized and complete.
- Maintains and processes Move In and Recertification files as required, ensuring compliance with program funding.
Education: Experience in HUD and LIHTC property management is essential. An Associate's degree (A.A.) from a vocational school, college, or university, or relevant job experience is preferred. Proficiency in the English language, including reading skills, is required.
Experience: One to two years of related experience and/or training is preferred.
Technical Skills: Proficient in Microsoft Office Suite and Property Management software (e.g., One-Site, Real Page).
Licenses & Certifications: A valid state-issued driver's license, Apartment Manager's License (if required by state law), and Real Estate License (if required by state law). Certification in property management is advantageous; CPM, CAM, CAPS, etc.
Additional Requirements: Must be authorized to work in the United States.
