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Eligibility Specialist

2 months ago

Salem, Oregon, United States Northwest Senior & Disability Services Full time
Job Summary

We are seeking a highly skilled Eligibility Specialist to join our team at Northwest Senior & Disability Services. As an Eligibility Specialist, you will play a critical role in determining financial eligibility for benefits and enrolling consumers in various medical assistance programs.

Key Responsibilities
  • Determine eligibility for participation in financial, medical, and SNAP benefits
  • Conduct annual reviews of financial eligibility for participation in financial, medical, and SNAP benefit programs
  • Provide ongoing consumer maintenance and additional assistance as needed
  • Promote person-centered services and protect consumers and reduce Agency risk
  • Provide excellent service in a professional manner
Requirements
  • Minimum of four (4) years of equivalent combination of education and/or experience in social sciences or a related field
  • Work or volunteer experience working directly with consumers in social service type settings
  • Successful completion of a Language Proficiency Test (for bilingual positions only)
Preferred Qualifications
  • Bachelor's degree in social sciences or a related field
  • Experience working with consumers in a fast-paced, deadline-driven environment
  • Excellent communication and interpersonal skills
Work Environment

This is a fast-paced, deadline-driven position where accuracy, efficiency, and excellent customer service are essential. Frequent consumer contact, high volume detailed work. Office work will be conducted using general office equipment, including substantial sitting and is performed primarily in a cubicle environment, with noise and interruptions, being on phones and working at a computer.

What We Offer
  • Competitive salary range: R19/R20 for bilingual positions
  • Excellent benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Opportunities for professional growth and development