Retail Technology Operations Manager

3 weeks ago


Fountain Valley, California, United States Superior Talent Source Full time
Job Overview

As an IT Systems Manager at Superior Talent Source, you will oversee the management of IT operations for a grocery store company. This includes managing hardware, software, and network infrastructure to ensure seamless business operations.

Responsibilities:

  • Manage day-to-day IT operations, ensuring uptime and availability of key systems.
  • Lead IT support teams to troubleshoot and resolve hardware, software, and network issues promptly.

Implementation and Maintenance:

  • Implement and maintain robust systems to support store operations, including ERP, CRM, and inventory systems.
  • Collaborate with vendors for IT procurement and services.

Cybersecurity:

  • Develop and enforce IT security policies to protect sensitive customer and business data.
  • Ensure compliance with industry regulations such as PCI-DSS for secure payment processing.

Team Leadership:

  • Lead and mentor IT staff, fostering a culture of accountability and continuous improvement.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is a plus.
  • Proven experience in IT management, preferably in the retail or grocery industry.
  • Strong knowledge of POS systems, retail software solutions, and ERP systems.
  • Familiarity with cloud computing and remote work technologies.
  • Excellent problem-solving, project management, and communication skills.

Estimated Salary: $150,000 - $220,000 per year



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