Customer Experience Specialist

1 week ago


Ontario, California, United States Puma Full time

Join Puma's Retail Team:

We're a global sports brand that's driven by innovation, performance, and style. As a Retail Sales Associate, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving business results.

Compensation and Benefits:

The estimated hourly rate for this position is $16-$19, plus benefits, including 401k, PTO, and discounts on Puma products.

Responsibilities:

  • Provide personalized service to customers and answer questions about products
  • Process transactions accurately and efficiently
  • Maintain visual standards and store appearance
  • Support colleagues to achieve sales goals and improve store performance

Requirements:

  • Previous retail experience, preferably in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Physical stamina to stand for long periods and lift up to 30 pounds

Working Conditions:

This role requires flexibility to work non-traditional hours, including weekends and evenings, with overtime available as needed. You'll also need to be able to lift up to 30 pounds and stand for long periods, with occasional bending, twisting, and lifting required.



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