Licensed Insurance Service Representative

5 days ago


Germantown, Maryland, United States Jay Jarvis - State Farm Agency Full time

We are seeking a highly motivated and licensed professional to join our team as a Customer Service Representative. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

Job Description

As a Licensed Customer Service Representative, you will be responsible for establishing strong relationships with customers, providing prompt and accurate service, and educating them about insurance options. Your excellent communication and interpersonal skills will enable you to effectively communicate with customers, resolve their issues, and provide solutions that meet their needs.

  • Key Responsibilities:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Salary: $45,000 - $60,000 per year (dependent on experience)

Our agency offers a competitive salary, paid time off, and opportunities for growth and advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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