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Retail Sales Associate

2 months ago

Bluffton, South Carolina, United States GP Mobile Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at GP Mobile, a leading T-Mobile Authorized Retailer. As a Retail Sales Associate, you will play a key role in delivering an exceptional customer experience, driving sales, and building strong relationships with our customers.

Key Responsibilities
  • Customer Service: Provide world-class customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sales and Upselling: Identify and capitalize on sales opportunities, upselling and cross-selling T-Mobile products and services to meet customer needs.
  • Product Knowledge: Develop and maintain in-depth knowledge of T-Mobile products and services, including features, benefits, and pricing.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales targets, share knowledge, and provide support to ensure a seamless customer experience.
Requirements
  • Customer Service Experience: 6 months of customer service experience, preferably in a retail environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of T-Mobile products and services.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a fast-paced environment.
What We Offer
  • Competitive Compensation: Competitive base pay plus milestone bonuses.
  • Benefits: Medical, dental, and vision benefits for part-time and full-time associates.
  • Professional Growth: Opportunities for career growth and professional development.