Sales Associate
3 weeks ago
Job Summary
Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales goals.
Key Responsibilities
- Provide excellent customer service, ensuring a positive shopping experience for all customers.
- Maintain a high level of product knowledge, including current sales promotions and merchandise presentation.
- Process sales transactions accurately and efficiently, maintaining strict control of all monies and sales documentation.
- Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor as needed.
- Develop and maintain necessary product knowledge and fitting skills.
- Maintain awareness of Loss Prevention concerns involving customers and staff members.
Requirements
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
About Rack Room Shoes
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
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