Customer Service Representative: Crown Hill Pilates Studio

3 weeks ago


Seattle, Washington, United States Riser Fitness, LLC Full time
Job Overview
Riser Fitness, LLC is seeking a skilled Customer Service Representative to join our team at the Crown Hill Pilates studio. As a key member of our sales and front desk team, you will be responsible for driving new membership sales, maintaining current member relationships, and ensuring exceptional customer service.

Salary: $40,000 - $55,000 per year

About the Role
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues alike. You will be responsible for executing sales processes, conducting tours of the studio, and promoting available services to current and prospective members. In addition, you will participate in special events to promote the studio and gain company awareness.

Requirements
To be successful in this role, you will need:
- Excellent sales, communication, and customer service skills
- Goal-oriented work ethic with an ability to achieve sales targets
- Ability to learn and use software systems, such as Club Ready
- Fluency in English and excellent communication skills via in-person, phone, and email
- Ability to work under pressure and meet tight deadlines
- Proficient computer skills

Responsibilities
Your primary responsibilities will include:
- Executing sales processes, including lead generation, follow-up, and final closings of memberships
- Conducting tours of the studio and establishing relationships with prospective members
- Maintaining an acceptable level of personal sales production
- Emphasizing and reinforcing objectives of the club as a fitness and wellness provider
- Presenting available services to current or prospective members
- Booking quality appointments to achieve monthly sales quotas
- Participating in special events to promote the studio and gain company awareness

Benefits
In addition to a competitive salary, you will enjoy a range of benefits, including opportunities for professional development, a dynamic and supportive work environment, and the chance to make a real difference in people's lives.

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