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Senior Operations Strategy Leader

2 months ago

Chicago, Illinois, United States Discover Financial Services, Inc. Full time

Senior Operations Strategy Leader - Discover Financial Services, Inc.

At Discover, we believe in making a meaningful impact from the very start of your journey with us. Our culture thrives on three fundamental principles: We Play to Win, We Get Better Every Day, and We Succeed Together. We are committed to fostering your growth and enabling you to make a significant difference in the realm of digital banking and payments.

Join us in shaping the future and helping millions achieve a brighter financial outlook.

Position Overview: As a key liaison between our business partners and operations teams, you will play a crucial role in enhancing servicing processes. Your responsibilities will include:

  • Collaborating with business partners to identify and implement process improvements.
  • Communicating operational impacts and proposing alternatives that align with organizational goals while optimizing efficiency.
  • Leading the execution of strategies endorsed by leadership.

Work Arrangement: Flexible work arrangements, including telecommuting, may be available in accordance with company policies.

Qualifications: We welcome candidates with a Bachelor's degree in Business, Social Sciences, Arts, Business Administration, or a related field, along with a minimum of 6 years of relevant experience in operations analysis or business intelligence roles.

Essential Skills: The ideal candidate will possess expertise in:

  • Utilizing analytical tools such as Python, SQL, and SAS for programming and data analysis.
  • Translating business requirements into actionable report outputs.
  • Developing databases and enhancing Tableau dashboards as needed.
  • Coordinating monthly metrics for analytical purposes.
  • Structuring and analyzing data to provide insightful recommendations using SAS and Snowflake.

Compensation: The compensation for this role typically ranges from $88,500 to $149,000, with additional incentives as part of a competitive total compensation package. Various factors, including geographical location, experience, education, and skill level, will influence the final pay.

Benefits: We offer a comprehensive range of benefits and programs based on eligibility.

Application Process: Qualified applicants are encouraged to apply directly through our official website.