Customer Service Trainee Program

2 weeks ago


Yates Center, Kansas, United States Travis Perkins plc Full time

Position Overview:

Join us at Travis Perkins plc as a Customer Service Apprentice, where you will embark on a journey to develop your skills in customer relations and support. This role is designed for individuals eager to grow within a dynamic environment and contribute to our commitment to exceptional service.

About the Company:

Travis Perkins plc is a leading supplier in the building materials sector, known for our family-oriented values and innovative approach. We pride ourselves on being recognized as one of the UK's Top Employers, fostering a supportive workplace culture.

Key Responsibilities:

  1. Engage with customers at our service counter, building lasting relationships that encourage repeat business.
  2. Assist customers with their purchases by providing product information, preparing quotes, and processing orders.
  3. Collaborate with a friendly team to deliver the high-quality service our customers expect.

What We Offer:

We provide a competitive salary along with a range of benefits, including:

  • 22 days of annual leave
  • Half-yearly colleague bonuses
  • Discounts across Travis Perkins Group businesses and various online retailers

Our working hours are structured to promote a healthy work-life balance, allowing you to enjoy your weekends and holidays.

Development Opportunities:

From day one, you will be supported in your professional growth through our Certificate in Merchanting Programme, a comprehensive 12-month apprenticeship. This program will equip you with the necessary tools for success in your role. Throughout your apprenticeship, you will explore:

  • Our safety culture
  • The products and services we offer
  • What sets us apart in the industry

We emphasize your development by incorporating study time into your work schedule, ensuring you can achieve your qualifications without compromising your personal life. Our experienced team will provide ongoing support through coaching, mentoring, and technical training.

Ideal Candidate:

We are looking for individuals who:

  • Understand the principles of excellent customer service
  • Can build relationships across various levels
  • Are eager to learn and expand their knowledge
  • Are comfortable with technology and enthusiastic about our digital transformation

If you are ready to start your career with a company that values growth and development, we encourage you to consider this opportunity.



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