Automobile Center Store Associate

4 weeks ago


Oklahoma City, Oklahoma, United States Sam's Club Full time
Job Summary: As a Tire & Battery Center Technician at Sam's Club, you will play a critical role in providing safe and efficient service in both sales and service areas of the department. You will work collaboratively with other associates to ensure the club meets the member's expectations. Your primary responsibilities will include collaborating with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians. You will also be responsible for demonstrating knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Additionally, you will leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.

Key Responsibilities:
  • Be a Team Member: Collaborate with team members to fulfill sales and service requests; educate other associates on tools, tasks, resources, and mentor new technicians.
  • Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Be a Techie: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Be an Owner: Communicate equipment, tools, and supplies needs to TBC Lead; track and monitor returns and special orders; operate cash registers; process transactions; work hands-on in the physical area; maintain accurate inventory, audit, safety, and compliance standards; report TBC complaints, safety hazards, and problems with products, services, and work areas; complete paperwork, logs, and other required documentation.
  • Be a Talent Ambassador: Be a brand advocate by valuing the member's experience in the TBC area and modeling high-quality service and products; develop, influence, and inspire others for working in a style that is respectful, supportive, and team-oriented.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes and practices.
  • Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties, and feedback.

Benefits: As a Sam's Club associate, you will receive competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. These benefits include health benefits, financial benefits, paid time off benefits, and other benefits. You will also have access to Live Better U, a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Requirements: To be eligible for this position, you must have a valid state-issued driver's license and be at least 18 years old. Preferred qualifications include experience in the auto service industry or retail experience.

Location: 6521 SE 29th St, Midwest City, OK 73110-3001, United States of America
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