System Reliability Engineer
5 days ago
Futran Tech Solutions Pvt. Ltd. is seeking a skilled System Reliability Engineer to join our team. As a key member of our IT department, you will be responsible for ensuring the stability and performance of our production environment.
Key Responsibilities:- Plan, manage, and oversee all aspects of a Production Environment
- Define strategies for Application Performance Monitoring, Optimization in Prod environment
- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time
- Support deployment of code into multiple lower environments
- Design, develop and standardize Monitoring and Alerting mechanism for the supported applications
- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover
- Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement
- Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity
- Linux
- Shell Scripting
- ITIL / ITSM
- PL/SQL
- Application Troubleshooting
- Any Monitoring tool (Splunk/Dynatrace)
- Jenkins - CI/CD - Basic
- Groovy Scripting/Yaml - Basic
- Git basic/bit bucket - Basic
- Experience in REST and WEB API Support
- Experience in Cloud based apps Support
- Good To Have - Ansible/Chef - Good to have
- A global team spread across tech hubs in multiple geographies and time zones
- Ability to share knowledge and explain processes and procedures to others
- Share knowledge and mentor junior resources
- Able to perform on-call duties on a rotational basis
- Occasional off hours work required
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