Quality Assurance Associate II

2 weeks ago


Kirkwood, Missouri, United States Conduent State & Local Solutions, Inc Full time
About the Role

The Quality Assurance Associate II will be responsible for conducting quality reviews of various functional areas, identifying trends or issues, and implementing continuous quality improvements. This role will also involve team task assignments, quality monitoring, team evaluations, and development of internal training for new and existing team members.

Key Responsibilities
  • Conduct quality reviews and identify areas for improvement
  • Develop and implement internal training programs
  • Monitor team performance and provide feedback
  • Collaborate with various departments to meet deadlines
  • Provide support to clients and internal stakeholders
Requirements
  • 1 year of Quality Assurance experience
  • High School Diploma or equivalent
  • Legal authorization to work in the United States
  • Ability to type 30 WPM
  • Excellent attention to detail and organizational skills
About Us

Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. We value individuality and provide opportunities for growth and development.

We are an equal opportunity employer and consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.



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