Night Security Officer at Aloft Raleigh
2 months ago
The Aloft Raleigh, a vibrant hotel known for its modern atmosphere, is seeking a dedicated Security Officer/Night Auditor. This essential role focuses on maintaining a secure environment for guests and staff during the night shift while managing night audit tasks.
Key Responsibilities- Night Audit Procedures: Assist in reconciling daily transactions, preparing financial summaries, and updating guest accounts.
- Rate Verification: Ensure the accuracy of room rates and charges, addressing any discrepancies promptly.
- Daily Reporting: Complete end-of-day responsibilities, including preparing and distributing reports to management.
- Administrative Support: Conduct filing, data entry, and maintain records related to night audit functions.
- Premises Patrol: Regularly patrol the hotel to uphold a safe and secure environment.
- Surveillance Monitoring: Observe surveillance cameras and alarm systems to detect suspicious activities or emergencies.
- Access Point Inspections: Conduct routine checks of all access points to ensure security protocols are followed.
- Guest Assistance: Respond to inquiries or concerns from guests and staff regarding security matters.
- Collaboration with Law Enforcement: Work with local authorities as needed and assist in incident investigations.
- Guest Escorting: Provide security escorts for guests to their rooms during late hours upon request.
- Complaint Resolution: Address guest complaints professionally and escalate issues as necessary.
- Emergency Response: Act as a first responder in emergencies, executing established protocols to ensure safety.
- Support for Emergency Services: Assist emergency personnel as required during incidents.
- High School diploma or G.E.D. equivalent is required.
- Preferred additional training or certification in security, law enforcement, or hospitality management.
- 1-2 years of experience in a security role, ideally within a hotel or hospitality setting.
- Familiarity with night audit procedures is advantageous.
- Strong observational skills to identify potential security threats.
- Excellent communication and interpersonal abilities.
- Capability to remain calm in high-pressure situations and make informed decisions.
- Proficiency in using security equipment and surveillance systems.
- Basic understanding of accounting principles related to night audit processes.
- Ability to work independently during night shifts with minimal supervision.
- Integrity and professionalism in handling sensitive information.
- Flexibility to work nights, weekends, and holidays as required.
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