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Customer Service Representative

2 months ago

Locust Grove, Georgia, United States Domino's Pizza Full time

About the Role:

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.

Key Responsibilities:

  • Provide world-class customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Work collaboratively with our store teams to ensure that customer needs are met and exceeded.
  • Develop and maintain a thorough understanding of our products and services, including our menu offerings and promotions.
  • Stay up-to-date with company policies and procedures, as well as any relevant industry developments.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven experience in a customer-facing role, with a track record of delivering exceptional customer service.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving skills, with the ability to think critically and resolve issues effectively.