Customer Service Representative
3 weeks ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Linde. In this role, you will be responsible for processing claims, communicating with payers, and maintaining accurate records.
Key Responsibilities
- Process claims in a timely and accurate manner, ensuring all necessary documentation is attached.
- Communicate with payers to resolve issues and obtain necessary information.
- Maintain accurate records of claims, payments, and correspondence.
- Work closely with the team to resolve errors and denials.
- Research and resolve credit balances and initiate refunds as required.
- Document all activity in the customer's computer account.
- Provide excellent customer service and respond to phone inquiries in a professional and courteous manner.
Requirements
- High School Diploma or General Education Degree (GED) required.
- Knowledge of telephone etiquette and effective communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Positive and cooperative attitude in working and communicating with individuals at all levels of the organization.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.
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