Customer Relationship Specialist

3 weeks ago


Rockford, Illinois, United States GreenState Credit Union Full time
Job Summary

This position is responsible for fostering strong relationships with members, providing exceptional service, and meeting sales expectations by promoting all retail products and services.

Key Responsibilities
  1. Adhere to Credit Union Service Standards, demonstrating a positive member service focus and teamwork in all interactions.
  2. Ensure member confidentiality and maintain a diverse and inclusive work environment.
  3. Drive sales by promoting all retail products and services, with a focus on personalized and professional service.
  4. Perform various MSR duties, including accurate cash handling, identification, and loan application structuring.
  5. Build member relationships by recognizing financial needs and meeting those needs with the appropriate GreenState product or service.
  6. Participate in promotions, contests, and departmental activities to support team goals.
  7. Maintain knowledge of federal regulations and procedures concerning deposits, including vault duties and cash handling.
Requirements

This role requires a high school diploma or equivalent, prior experience in a similar or related role, and the ability to work independently with minimal direction. Proven sales ability, interpersonal skills, and a positive work attitude are essential.

Benefits

GreenState Credit Union offers a competitive benefits package, including a monthly incentive opportunity, and a Bilingual Pay Program for qualifying applicants. This hourly position also offers a progressive benefits package and opportunities for career growth and development.


  • Sales Specialist

    4 weeks ago


    Rockford, Illinois, United States Rockford Ball Screw Company Full time

    Job OverviewThe Sales Specialist - Customer Success role at Rockford Ball Screw Company is a key position that requires a strong sales background and excellent customer service skills. The ideal candidate will be responsible for managing new and existing customer projects, attending APQP meetings, and ensuring timely execution. They will also utilize the...


  • Rockford, Illinois, United States Aeropostale Full time

    Aeropostale is seeking a Customer Experience Specialist to engage with customers, provide fashion advice, and exceed sales goals. Key responsibilities include:Key Responsibilities:Engage with customers to create a positive shopping experienceProvide fashion advice and styling recommendationsMeet and exceed sales targets through effective selling...


  • Rockford, Illinois, United States Bob's Discount Furniture Full time

    Job Summary: As a Guest Experience Sales Specialist at Bob's Discount Furniture, you will be responsible for providing exceptional customer service and creating an unforgettable shopping experience for our clients.Key Responsibilities:Greet and engage customers to understand their home furnishing needs and preferences.Offer personalized recommendations...


  • Rockford, Illinois, United States Biometric Impressions Full time

    pbJob Title:/b Fingerprint Technician Specialist/ppbJob Summary:/b/ppWe are seeking a skilled Fingerprint Technician Specialist to join our team at Biometric Impressions. The ideal candidate will have a strong background in biometric data analysis and be able to work accurately and efficiently in a fast-paced environment./ppbResponsibilities:/b/pulliTransfer...


  • Rockford, Illinois, United States Longhorn Steakhouse Full time

    Key Responsibilities:As a To Go Specialist at Longhorn Steakhouse, you will be responsible for ensuring that food is packaged for convenience without compromising quality. This includes:Ensuring food is properly packaged and labeled for easy identification and handling.Verifying orders for accuracy and completeness before delivery.Maintaining a clean and...

  • Medical Specialist

    1 month ago


    Rockford, Illinois, United States Grifols Full time

    About the JobWe are seeking a skilled and compassionate Medical Specialist to join our team at Grifols, a global healthcare company dedicated to improving the lives of millions of people worldwide.As a Medical Specialist, you will play a vital role in ensuring the health and well-being of our donors by performing physical examinations, establishing medical...

  • Sales Engineer

    1 month ago


    Rockford, Illinois, United States Tree Top Staffing LLC Full time

    Job Summary:We are seeking a highly skilled Sales Engineer - CNC Workholding Specialist to join our team at Tree Top Staffing LLC. As a key member of our sales team, you will be responsible for driving new product development, building strong relationships with our Workholding partners, and assisting in developing and maintaining relationships with key...


  • Rockford, Illinois, United States Midland States Bank Full time

    Job SummaryThis role provides exceptional customer service to clients via phone calls. The Customer Care Specialist ensures customers receive top-notch service by answering questions, resolving issues, and processing requests related to various banking needs.Key ResponsibilitiesAnswer all inbound banking-related calls and resolve questions or transfer to the...


  • Rockford, Illinois, United States Midland States Bank Full time

    At Midland States Bank, we strive to create an inclusive and supportive work environment where our employees can thrive.We're committed to recruiting, employing, training, compensating, and promoting individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or...


  • Rockford, Illinois, United States Sunnyside Full time

    About SunnysideSunnyside is a leading cannabis retailer dedicated to providing a welcoming and judgement-free experience for all customers. Our mission is to normalize and professionalize the cannabis industry through education and exceptional customer service.Job SummaryThe Wellness Advisor will be responsible for advising customers on selecting the proper...


  • Rockford, Illinois, United States Sunnyside Full time

    Job SummaryThe Wellness Advisor of Sunnyside will be responsible for advising customers in selecting the proper cannabis products for their needs and acting as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis. You will use your customer service, product knowledge, and adherence to state compliance regulations...

  • Store Associate

    4 weeks ago


    Rockford, Illinois, United States Burlington Full time

    Key Responsibilities:As a Store Associate - Shortage Control Specialist, you will be responsible for maintaining a secure shopping environment and delivering exceptional customer service. You will work closely with the Manager on Duty to identify and report theft incidents and suspicious activity.Requirements:1+ years of experience in customer service,...


  • Rockford, Illinois, United States First Mid-Illinois Bancshares Full time

    Key Responsibilities: Deliver exceptional customer service by promptly addressing customer needs and ensuring overall customer satisfaction. Maintain a professional appearance and conduct in accordance with the Employee Handbook. Process transactions with accuracy and efficiency, adhering to company policies and guidelines. Open and manage customer accounts,...


  • Rockford, Illinois, United States OneStaff Medical Full time

    Job Title: Cardiac Care SpecialistJob Summary:We are seeking a skilled Cardiac Care Specialist to join our team at OneStaff Medical. As a Cardiac Cath Lab Registered Nurse, you will have the opportunity to work with the latest technology in cardiac care.Responsibilities:Provide high-quality patient care in a fast-paced Cardiac Cath Lab environmentCollaborate...


  • Rockford, Illinois, United States OneStaff Medical Full time

    Job Title: Cardiac Catheterization SpecialistJob Description:OneStaff Medical is seeking a highly skilled Cardiac Catheterization Specialist to join their team. As a Cardiac Cath Lab Nurse, you will assist doctors in performing procedures such as cardiac catheterization. This is a unique opportunity to work with the latest technology in cardiac care and...


  • Rockford, Illinois, United States Rockford Ball Screw Company Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Rockford Ball Screw Company. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Provide timely and...


  • Rockford, Illinois, United States Biolife Plasma Services Full time

    About the RoleBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. We are seeking a highly skilled Medical Support Specialist to join our team.The Medical Support Specialist will be responsible for determining donor eligibility, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test...


  • Rockford, Illinois, United States Biomat USA Full time

    We are seeking a highly skilled Medical Reception Specialist to join our team at Grifols, a global healthcare company dedicated to improving the health and well-being of people around the world.As a Medical Reception Specialist, you will be responsible for conducting pre-donation medical screenings, interacting with customers, and assessing donor...

  • Medical Specialist

    1 month ago


    Rockford, Illinois, United States Grifols Full time

    About the JobWe are seeking a skilled Medical Specialist to join our team at Grifols, a global healthcare company dedicated to improving the health and well-being of people around the world.As a Medical Specialist, you will be responsible for performing physical examinations, establishing medical histories, and determining donor suitability. You will also...


  • Rockford, Illinois, United States VitalCheck Wellness Full time

    Job Title: Dermatology SpecialistJob Summary:VitalCheck Wellness is seeking a skilled Dermatology Specialist to provide high-quality skin cancer screenings and general dermatological evaluations onsite at a private business in Illinois. As a Dermatology Specialist, you will be responsible for providing clinical one-on-one patient care in an office setting,...