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Customer Service Representative

2 months ago

South Amboy, New Jersey, United States Applegreen US Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Applegreen USA. As a Team Member, you will play a vital role in providing exceptional customer service, ensuring a clean and welcoming environment, and contributing to the overall success of our travel plazas.

Key Responsibilities
  • Provide friendly and attentive customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Operate the point-of-sale system, accurately process transactions, and maintain a high level of cash handling accuracy.
  • Prepare and serve quality food and beverages, adhering to food safety and handling procedures.
  • Stock and maintain a clean and organized workspace, including the kitchen, dining area, and surrounding areas.
  • Actively promote and sell products, including food, beverages, and merchandise.
  • Maintain a thorough knowledge of products and services offered at the plaza, including menu items, promotions, and loyalty programs.
Requirements
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a friendly and professional manner.
  • Ability to stand and walk for extended periods, with frequent bending, twisting, and lifting of up to 40 pounds.
  • High school diploma or equivalent required; prior customer service or retail experience preferred.
What We Offer
  • Competitive hourly rate and opportunities for advancement.
  • Flexible scheduling and opportunities for overtime.
  • Medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
  • Meal discounts and opportunities for education assistance and employee referral bonuses.