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Executive Vice President of Operations

2 months ago

Chicago, Illinois, United States TBWA\Chiat\Day Full time
Job Summary

The Executive Vice President of Operations will lead and mentor the Company operations leaders, working closely with the Executive Leadership Team to plan, coordinate, and oversee operations activities in the Company and EDP dental practices. This role will result in optimized operations and identification and implementation of cost-effective systems and solutions to meet the current and evolving needs of the organization.

Key Responsibilities
  • Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
  • Establish, implement, and communicate the strategic direction of the organization's operations.
  • Collaborate with other divisions and departments to carry out the organization's goals and objectives.
  • Oversee operational activities of the company.
  • Develop, lead, and mentor operational leaders.
  • Ensure operations team leaders and their teams are properly trained.
  • Responsible for ensuring operational leadership and their teams have easy electronic access to revenue cycle metrics relating to the centers.
  • Identify, recommend, and implement cost-effective processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
  • Ensure that departmental decisions and project plans such as those for staffing, development, organization, and facilities are in line with the organization's business plan and vision.
  • Establish, communicate, and implement operations-related policies, practices, standards, and measures to ensure effective and consistent support and execution.
  • Develop process and workflow messaging for the field, ensuring that all communications to the practices are understandable, accurate, and consistent.
  • Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
  • Collaborate with finance to establish operations and facilities budgets and administer the budgets.
  • Presents periodic performance reports and metrics to the Executive Leadership Team and/or the Board of Directors.
  • Maintains knowledge of emerging technologies and trends in operations management.
Requirements
  • Be an effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
  • Be able to keep up in the Elite Dental Partners' environment by facing tasks and challenges with positive energy.
  • Pursue activities with focus and drive, define work in terms of success, and can be counted on to complete goals.
  • Adhere to Company policies and standards of business conduct and compliance.
  • Provide clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement.
  • Maintain the perseverance to drive necessary change and be resilient and flexible.
  • Maintain regular communications with team members and be open to opinions and feedback.
  • Create a work environment in which people are able to perform to the best of their abilities.
  • Work to build employee morale and a professional, effective, and efficient working atmosphere.
  • Be excellent at building and maintaining strong, positive working relationships.