Evening Customer Service Team Member
5 days ago
We're looking for a dedicated and detail-oriented individual to join our team as a Customer Service Representative. This is an exciting opportunity to work with a successful company that values its employees and offers a range of benefits.
In this role, you'll be responsible for responding to customer inquiries, accurately entering orders, and resolving any issues that may arise. You'll work in a fast-paced environment, utilizing your exceptional communication skills to provide top-notch customer service.
Key Responsibilities:
- Phone Calls: Answer customer calls in a timely and professional manner.
- Order Entry and Resolution: Enter customer orders accurately and efficiently.
- Incentive Program: Participate in our phone feature program to earn additional income.
Requirements:
- Education: A high school diploma or equivalent is required.
- Customer Service Skills: Proven telephone customer service experience is a plus.
- Communication Skills: Excellent listening skills, patience, and confidence in multi-tasking.
- Accuracy and Attention to Detail: Ability to enter accurate orders while maintaining attention to detail.
- Availability: Willingness to work overtime as needed.
Benefits:
- Competitive Pay: Competitive pay ranging from $45,000 to $55,000 per year.
- Medical, Dental, Vision: Comprehensive medical, dental, and vision coverage for eligible employees.
- 401(k) Plan: Company match on contributions to the 401(k) plan.
- Employee Stock Ownership Plan: Opportunity to own part of the company.
- Wellness Programs: Support for your physical and mental well-being.
- Paid Time Off: Vacation and holiday paid time off for eligible employees.
- Educational Assistance: Support for your educational goals.
Estimated Salary Range: $45,000 - $55,000 per year.
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