Customer Service Representative

1 week ago


Littleton, New Hampshire, United States Harbor Freight Tools Full time
We are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. In this role, you will be responsible for providing a great experience for our customers, handling various sales transactions, and encouraging customers to participate in company programs. You will also be expected to maintain a safe, clean, and organized store environment.

Key Responsibilities
  • Provide exceptional customer service and sales support
  • Handle various sales transactions, including cash, credit card, and returns
  • Encourage customers to participate in company programs
  • Maintain a safe, clean, and organized store environment

Requirements

To be considered for this role, you must be at least 18 years old, have the ability to communicate clearly with customers and associates, and be available to work evenings, weekends, and holidays as needed. Adherence to attendance policy is necessary. You should also be able to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder. Additionally, you should be able to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift.

Compensation

The hourly rate for this position is $16.00 per hour, depending on location, knowledge, skills, education, and experience. This is a competitive salary that reflects the importance of this role in providing exceptional customer service and sales support. You will also be eligible to participate in medical, dental, vision, basic life insurance, and short-term disability plans, as well as access to a company-matched 401(k) plan.

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