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Client Care Coordinator
2 months ago
About Alsana
Alsana is a leading provider of eating disorder recovery services, with a nationwide presence and a commitment to delivering exceptional care to our clients. Our mission is to empower individuals to achieve total health and well-being, addressing the complexities of eating disorders that often go untreated in traditional recovery programs.
The Role
We are seeking a highly skilled and compassionate Direct Care Specialist to join our team. As a key member of our inter-disciplinary mental health environment, you will work closely with therapists, dietitians, and nurses to support the delivery of discipline-specific treatment plans.
Responsibilities
- Client Safety and Well-being
- Maintain the physical and psychological safety of clients, including assigned tasks such as taking and recording vital signs, weights, and meal observations.
- Document and report any unusual findings to the supervisor, nurse, or therapist.
- Documentation and Communication
- Complete accurate documentation of client observations and progress.
- Notify the supervisor, nurse, or therapist of any changes or concerns.
- Medication and First Aid
- Dispense medication and administer First Aid according to facility policy.
- Document all appropriate follow-up actions.
- Client Support and Engagement
- Provide one-on-one assistance to clients in crisis, as directed by the nurse or therapist.
- Assist clients with nutritional and dietary needs, as indicated by the facility's nutritionist and interdisciplinary plan.
- Team Collaboration and Communication
- Communicate effectively with clients, families, and colleagues to ensure seamless care delivery.
- Seek assistance from licensed staff when needed.
- Professional Conduct and Appearance
- Demonstrate professional conduct, concern, respect, and compassion toward all clients, families, co-workers, and the public.
- Adhere to the facility's dress code and maintain a clean and hygienic environment.
- Additional Responsibilities
- Perform housekeeping duties as needed to maintain a clean and safe environment.
- Lead or co-lead groups for Residential, Partial Hospital, or Intensive Outpatient clients, as assigned.
Qualifications
- High School Diploma required.
- One year of experience in the field of behavioral health.
- Current valid Class E Driver's license or ability to obtain within 30 days of employment.
- L1MA certificate must be obtained within 30 days of employment.
- Current CPR certification, preferably through the American Heart Association, or the ability to obtain within 30 days of employment.
- Knowledge of supervision and leadership principles.
- Ability to perform household duties, including lifting up to 20 pounds and engaging in basic recreational activities.
Benefits
- Comprehensive benefits package for full-time staff.
- Generous paid time off, sick time off, and holidays.
- Company-paid life and disability insurance.
- 401(k) plan with pre- and post-tax contributions.
- Flexible spending accounts.
- LifeMart employee discounts.
- Tuition discount program.
- Free EAP services.
- Free meals and snacks (position-specific).