Operations Support Coordinator
6 days ago
**Job Overview:**
We are seeking an experienced Operations Support Coordinator to join our team at Advanced Behavioral Health. This role will be responsible for providing administrative support to the DCMM/YAS programs, ensuring seamless day-to-day functioning and efficient processing of social security applications and communications.
About the Role:
- Provide administrative assistance to Client Financial Coordinators, Housing Coordinators, and managerial staff in managing various spreadsheets and program coverage.
- Coordinate with managerial staff to ensure attendance and representation at program sites.
- Maintain comprehensive knowledge of DCMM/YAS services, including benefits, eligibility, referral options, and associated forms.
- Update Rep-Payee spreadsheet data to track applicants and ensure up-to-date information.
- Disburse mail to program-specific sites and provide assistance to DCMM/YAS staff as needed.
- Review TripLog information and communicate needs to the DCMM/YAS staff prior to processing payroll.
- Assist managerial staff with scheduling staff and maintaining an active calendar.
- Organize and maintain shared information from various program and/or site-specific data and spreadsheets.
- Assist in audit preparation as needed.
- Obtain census utilization information from DMHAS providers to support monthly expenditure reporting.
- Demonstrate strong interpersonal skills to foster good working relationships with members, providers, facilities, and other ABH personnel.
- Maintain confidentiality of all client-protected health information and adhere to HIPAA-related policies and procedures.
- Demonstrate ethical behavior and cultural sensitivity in interactions with individuals from diverse backgrounds.
Requirements and Qualifications:
- Bachelor's degree or equivalent combination of education, experience, and training required.
- 1-3 years of demonstrated work experience in an administrative assistant or related position.
Skills and Abilities:
- Ability to develop a comprehensive understanding of DCMM/YAS programs and Social Security processes related to the contract.
- Flexibility to respond quickly and positively to shifting demands.
- Strong attention to detail, ability to work on multiple tasks, and meet deadlines.
- Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, and Outlook).
- Strong written and verbal communication skills required.
- Excellent communication skills needed, prioritizing the needs of staff and providers.
Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.
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