Retail Department Supervisor

4 weeks ago


Aurora, Colorado, United States HomeGoods Full time
{"title": "Customer Experience Lead", "subtitle": "Drive Customer Satisfaction and Team Success", "content": "

At HomeGoods, we're passionate about creating a unique shopping experience for our customers. As a Customer Experience Lead, you'll play a key role in driving customer satisfaction and team success. Your expertise will help us deliver exceptional service, drive sales, and maintain a positive store environment.

Key Responsibilities:

  • Lead the frontline team to promote a highly satisfied customer experience
  • Develop and implement strategies to drive customer loyalty and retention
  • Train and mentor associates on customer service skills and store policies
  • Monitor and maintain cash controls, including change funds and register operations
  • Ensure a safe and organized store environment, reporting any hazards or concerns

Requirements:

  • High school graduate or equivalent degree preferred
  • Available to work flexible schedules, including evenings and weekends
  • Excellent interpersonal and customer service skills
  • Able to lift heavy merchandise and work in a fast-paced environment
  • Experience in retail or supervisory roles a plus

What We Offer:

  • Competitive hourly rate: $16.00 - $16.50
  • Opportunities for career growth and development
  • Associate discounts and benefits package
  • A fun and dynamic work environment

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you"}



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