Retail Department Supervisor
4 weeks ago
At HomeGoods, we're passionate about creating a unique shopping experience for our customers. As a Customer Experience Lead, you'll play a key role in driving customer satisfaction and team success. Your expertise will help us deliver exceptional service, drive sales, and maintain a positive store environment.
Key Responsibilities:
- Lead the frontline team to promote a highly satisfied customer experience
- Develop and implement strategies to drive customer loyalty and retention
- Train and mentor associates on customer service skills and store policies
- Monitor and maintain cash controls, including change funds and register operations
- Ensure a safe and organized store environment, reporting any hazards or concerns
Requirements:
- High school graduate or equivalent degree preferred
- Available to work flexible schedules, including evenings and weekends
- Excellent interpersonal and customer service skills
- Able to lift heavy merchandise and work in a fast-paced environment
- Experience in retail or supervisory roles a plus
What We Offer:
- Competitive hourly rate: $16.00 - $16.50
- Opportunities for career growth and development
- Associate discounts and benefits package
- A fun and dynamic work environment
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you"}
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