Financial Services Associate

2 days ago


Scottsdale, Arizona, United States Stearns Bank NA. Full time

About the Opportunity:

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Are you looking for a challenging and rewarding role where you can grow your career? Do you have excellent communication and interpersonal skills? If so, we encourage you to apply for our Financial Services Associate position at Stearns Bank NA.

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About the Job:

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This is an exciting opportunity to join our team and contribute to the success of our organization. As a Financial Services Associate, you will be responsible for providing exceptional customer service and support in all aspects of banking operations.

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Your Key Responsibilities:

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  • Process a wide range of financial transactions including check cashing, withdrawals, deposits, and loan payments.\
  • Sell and cross-sell a full range of banking services to present and potential customers.\
  • Provide efficient and courteous service, on the phone and in person, with both internal and external customers.\
  • Refer other bank products and services with a goal of acquiring 100% of the customer's business.\
  • Assist with deposit product training with new and existing employees.\
  • Maintain file on assigned competitor and monitor rates, pricing, product changes, etc.\
  • Participate in Saturday duty when needed.\
  • Maintain solid understanding of all legal and regulatory compliance issues as they pertain to this position.\
  • Loss prevention and security as applicable for this position.\
  • Complete required training.\
  • Maintain confidentiality of customer accounts.\
  • Other projects as assigned.\
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About You:

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We are looking for a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer service.

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You should possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

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Able to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools, or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk, or hear.

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Also, must have specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

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We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation.



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